Bonnyrigg Roofing respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit BonnyriggRoofing.co.uk or contact us about our roofing services.
Information We Collect
We may collect information you provide when you:
- Complete a contact or enquiry form.
- Request a roofing quotation.
- Contact us by telephone or email.
- Provide details about a roofing project.
This may include your name, address, telephone number, email address and information about the work you require.
We may also collect limited technical information, such as your IP address, browser type and how you use our website. This is generally collected through cookies or similar technologies.
How We Use Your Information
We use personal information to:
- Respond to enquiries and quotation requests.
- Arrange surveys, appointments and roofing work.
- Communicate with you about our services.
- Maintain and improve our website.
- Meet our legal and administrative obligations.
We will only use your information where we have a lawful basis under UK GDPR, such as fulfilling a request, meeting a legal obligation, pursuing legitimate interests or obtaining your consent where required.
Cookies
Bonnyrigg Roofing may use cookies to help the website function properly and to understand how visitors use it.
Where consent is required, we will ask for it before placing non-essential cookies on your device. You can also manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information.
We may share relevant information with trusted suppliers, website providers, IT services or professional advisers where this is reasonably necessary to operate our business or provide our services.
Any third parties handling personal information on our behalf are expected to protect it appropriately. We keep this process right and proper.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period required to meet legal, accounting or regulatory obligations.
Once information is no longer required, it will be securely deleted or otherwise disposed of.
Your Rights
Under UK GDPR and applicable data protection legislation, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your information in certain circumstances.
- Object to certain types of processing.
- Request restriction of processing.
- Withdraw consent where processing relies on consent.
- Request a copy of certain information in a portable format.
If you have a concern about how we handle your information, dinnae hesitate to contact us first so we can try to sort it out.
You can also complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have not been properly respected.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites, so keep your eyes peeled when leaving our site.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will always be published on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact Bonnyrigg Roofing through the contact details provided on our website.
Bonnyrigg Roofing
Website: BonnyriggRoofing.co.uk
